MStreamIT needs to adopt a professional approach hen communicating electronically with its customers. All customer enquiries must receive a response within 24 hours, even if the person who has been emailed is not at work that day.
Adam would like you to set up your email system using tools and features of email software to help portray a professional and efficient company image
Produce an information document which explains to all employees the importance of email etiquette and the tools and features of email software they will need to use
Task 1 - Company Image
MStreamIT needs to adopt a professional approach hen communicating electronically with its customers. All customer enquiries must receive a response within 24 hours, even if the person who has been emailed is not at work that day.
Lesson Objectives
Starter (5 mins)
Front covers.....Brainstorm some ideas to make a front cover for your email document - what would you include? How would you make it look professional for Adam?
Try looking......
Task ( 20 mins)
Look back over the previous lessons and make sure you have included everything in your document....Task (30 mins)
Create a front coverAdd your name in the header
Print your work.....to the library...follow you.....
Extension Task
Try adding a table of contents
Plenary (5 mins)
Peer assess each others work